If you are not fully satisfied with your purchase of items sold by Medilab 365™ LLC, we are here to help. We offer free returns or exchanges within 30 days of receiving your order, provided the product is unopened and unused. You may return your product for a different product of the same price or for a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

1). Discounted items are final and cannot be returned or exchanged.

2). Return items must have original tags and labeling still on and be returned in original packaging.

3). Return items must have no visible signs of wear or use.

To initiate a return or exchange, please follow the following steps:

1). Contact us at with “Return/Exchange Request” on the subject line.

2). Please provide receipt of purchase, desired return/exchange, reason for return/exchange, and if applicable desired exchange product.

3). Please wait a couple of days, when we will provide shipping label.

4). Send all items back to us in original packaging, using the label provided.