Effective August 20, 2020



Our Privacy Policy has been developed as an extension of our commitment to combine both quality and integrity in dealing with users. At Medilab 365™, we want you to know how we collect, use, share, and protect information about you.


When you visit our size, we collect two types of information: Active Information, personal information you actively choose to disclose, and Passive Information, information not visible to you that comes from your browsing of our site. Please note that Passive Information is collected on an aggregate and anonymous basis.

     A. Personally Identifiable Information (PII)

Personally Identifiable Information is information that identifies and is reasonably linked to you (including, but not limited to, names, address, email address and telephone numbers).

     B. Registration

When you register in our website, we will collect PII. The PII is securely stored and may be accessed on our website. You will need your email address and your own password to enter the website and to access your Contact Information. Please safeguard your password in a secure location as we are not responsible for breaches in the system when access is willingly provided.

     C. Ordering

When you place and order for products or services, we collect PII. We use this information to process payment, to communicate the status of your order and to deliver your order.

     D. Credit and Debit Card Storage

Credit Card and Debit Card information collected during product orders is used only to process payment transactions. This information is not to be retained on our site.

     E. Surveys and Promotions

Occasionally, we will request optional surveys, questionnaires, or user polls. These surveys may ask for PII, which you may voluntarily provide. We use this information to improve products and services. We may also use your PII to provide you newsletters and other marketing information.

Active Information You Choose to Provide

In the case where you choose to disclose any Personally Identifiable Information, we want to reassure you that the information you provide to us is stored securely. We use secure socket layer (SSL) encryption to protect the transmission of any information you submit to us.

Passive Information

We store and collect various types of passive information on an aggregate and anonymous basis. This information may include technical information such as your Internet Protocol Address, your device operating system, browser type, cookies and an address of a referring website or any other path taken to reach our website.

Aggregate Information

Aggregate Information refers to information that does not identify you as a specific individual. This information would include the Uniform Resource Locator (“URL”), Internet Protocol (“IP”) address, your operating system and browser type, and any search terms used on our website. Our website takes this information to monitor the level of activity on the site, to evaluate its effectiveness and to improve the content.

We may collect, compile, store, publish, promote, report or otherwise disclose or use any Aggregate Information, provided that such information does not personally identify you. We do not correlate any Personally Identifiable Information with the Aggregate Information that we collect on the website. If we do correlate any Aggregate Information to you, it will be treated and protected like any other Personally Identifiable Information under this Privacy Statement.

Cookies Usage

Cookies are a feature of the web browser that allows web servers to recognize the computer that accesses a site. These are small data stored by a user’s web browser to simplify future interactions with the website. Cookies should make your online experience easier, faster and more personalized.

Our website uses cookies to collect information about how the website is used. Passive information may be collected such as the date and time of visits, pages viewed, and time spent on the website. Our website also automatically identify your computer by its Internet Protocol (“IP”) Address. The IP address may be used to address problems with our website or to gather demographic information about our users.

 If you do not wish to transmit cookie information, you may choose to turn off the cookies function on your web browser.

How We Use the Information Collected

Persons we employ directly or as contractors or agents, will use Active Information for purposes of administering our core business functions, such as fulfillment of orders or services, customer care and support, and providing information of other products or services that may be of interest to our users.

We use Passive information to gather information of our users and make our website easier, faster and more enjoyable to use. Passive information may result in your viewing of certain advertising based on your user habits.

We may use any provided Active Information or Passive Information to contact you about the various changes to our website, our services and features, and our products. If at any time you choose not to receive such information, you may “opt-out” by adjusting your email settings.

We reserve the right to use both Active and Passive Information in order to prevent, detect and investigate fraud, security breaches, or any other potentially prohibited or illegal activity.

Your Information Relating to Hyperlinks

You may be able to access other websites through our website via hyperlinks. When you do so, you are subjecting yourself to their privacy policies and data collection. Please read the privacy policies of those websites to ensure you agree with the terms before continuing to use such sites.

Receiving and Sharing of Information From and With Third Parties

We reserve the rights to receive information about you from other third party sources. This information will help us analyze and update our records and identify new customers.

We many also share Personal Information necessary to prevent fraud, illegal activities and security breaches. During this occurrence, some of very personal information may possibly be shared with fraud prevention agencies. If any false or inaccurate information is provided and fraud is identified, any details of this fraud may be provided to these agencies. In addition, government agencies and law enforcement may access and utilized certain information in accordance to any law, regulation or subpoena. This applies to information related to both open and closed accounts.

Third parties that perform services for us relating to security, payment, etc (ie. Internet Service Providers, credit card processes, or merchant banks) may also have access to your information during such necessary services.

Lastly, we may disclose anonymous information about user habits to third party advertisers on our website. Should we buy or sell assets of our company, another company may review our company assets, which may include your information, to informed business decisions.

California Resident’s Privacy Rights

California Civil Code Section § 1798.83 permits users of our website who are California Residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such request, please call us at (323)-408-8380 or write us at: 2350 E 48th Street, Vernon, California 90058.

How We Secure Active and Passive Information

We secure your personal information submitted by you by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss of Active and Passive Information. Individual postings on this website and other communications to our office via email or mail may not be secure. Therefore, should you choose these means of communication, you are assuming the risk of doing so and we respectfully request that you do not send or post any sensitive information through these means.

Accessing and Correcting Your Information

We take reasonable measures to ensure that any Personally Identifiable Information we collect on our website is accurate, complete, current and reliable for its intended use. If you choose to update or correct any Personally Identifiable Information provided to use, you may do so online.

Protecting Your Information

We acknowledge your trust and are committed to take reasonable steps to protect any Personally Identifiable Information provided to us from loss, misuse and unauthorized access. We employ physical, electronic and managerial processes to safeguard your information.

It is your responsibility to safeguard your password used to access our website and to promptly advise us if you ever suspect that your password has been compromised. We strongly encourage you to change your password regularly to prevent unauthorized access.

Links to Other Websites
Links to third-party websites may be provided solely for your information and convenience or to provide additional shopping for various other goods and services through our Merchant and Services Partners. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those websites nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Children’s Privacy Protection
We take special care to protect the privacy needs of children and encourage parents to be an active participant in their child’s online activities. Our Site does not target and is not intended for children under the age of 18, and we will not knowingly collect PII from them. If we discover personal data from a child through our Site, we will eliminate that data. You may learn more about protecting children’s privacy online by visiting:

Any updates or changes to the terms of this Privacy Policy will be posted on our Site and the date of the newest version posted above. Please check back frequently, especially before you submit any PII at our Site, to see if this Privacy Statement has changed. By using our Site, you acknowledge acceptance of this Privacy Statement in effect at the time of use.